Effective date: October 13, 2026
This policy describes information handled by [LEGAL ENTITY NAME], operating GoodNeighborHub at goodneighborhub.org. Contact: support@goodneighborhub.org.
Information you choose to provide
If enabled, our Contact form collects a name, email address, and message. Our Get Updates form collects First Name, Last Name, Email, Phone, the text categories selected, consent version, timestamp, page URL, user agent, referrer, opt-in status, and source. Please do not submit identity documents, financial account numbers, or sensitive application records.
How information is used
We use contact information to respond to your request and selected SMS consent information to administer the text program. Informational/account texts and marketing texts require separate choices. Submitting a contact message does not subscribe you to marketing texts.
Mobile information and SMS consent
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Vendors may process information solely to provide services on our behalf and may not use it for their own marketing.
Forms and service providers
When configured, forms are sent to Web3Forms for processing. Information may be handled by vendors that host this website, process forms, or deliver requested messages. Access is limited to providing those services. Forms that are not configured show an inline notice and do not transmit your entries.
Browser tools and technical data
Planning and worksheet tools operate in your browser, do not submit entries, and clear on reload. We do not add advertising trackers or analytics scripts in this version. The hosting service may process technical request information needed to serve and secure the site. External websites have their own privacy practices.
Retention and your choices
We retain submitted information only as needed to handle requests, administer consent and opt-outs, and meet applicable recordkeeping obligations. You may ask about access, correction, or deletion by emailing support@goodneighborhub.org; some records may need to be retained. Reply STOP to opt out of texts or HELP for help. Consent is not a condition of purchase or access to resources.
Security and children
We use appropriate safeguards, but no transmission or storage method is completely secure. This website and text program are intended for adults; do not submit personal information about children.
Contact and changes
Questions: support@goodneighborhub.org. Postal contact: [LEGAL ENTITY NAME], [STREET ADDRESS], [CITY, STATE ZIP]. We may revise this policy and will update the effective date.